If for any reason you need to return an item, we will handle your return or refund promptly The following items outline the steps you must take to request a return.
Terms & Conditions
The following terms and conditions apply to RMAs and exchanges:
- We will accept returns within 30 days of your receipt. Exceptions to this are damaged and defective items, which have their own return policy (see below).
- Returned merchandise must be in saleable condition, with the manufacturer’s original packaging.
- Sorry, shipping fees are not refundable.
- Coffee machines and water coolers are subject to a 20% restocking fee.
- Damaged products: If a package arrives and is damaged, please notify us via our contact form. Claims against a common carrier must be made by us.
- Save all packaging for any claims.
Steps To Take To Apply Refund/Return
- Step 1:Email our support team at email@example.com
- Step 2: We will get back to you with information’s how to return the product (Including shipping address )
We process your REFUND within 7 working days, and it may take additional 15 working days to reflect on your bank account, depending on your bank processing time.
The refund goes back to the same account/card and bank detail we received the payment.